LA CAJA REDUCES THE REFERRAL OF LEGAL CASES FROM 3 DAYS TO 10 MINUTES
Today we want to tell you how Athento and SocialPath helped LA CAJA - Aseguradora Argentina of the Generali Group - to digitize its Mediation and Judgment process.
With this process implemented in Athento and working 100% digitally, the insurer has achieved:
- Reduce case referral from 3 days to 10 minutes
- Reduction of task execution time by more than 90%
- 0 impressions
- 100% digital monitoring of the case
- More control over cases and pending tasks