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LA CAJA REDUCES THE REFERRAL OF LEGAL CASES FROM 3 DAYS TO 10 MINUTES

SocialPath
11 Oct
  • Case of success

LA CAJA REDUCES THE REFERRAL OF LEGAL CASES FROM 3 DAYS TO 10 MINUTES

Today we want to tell you how Athento and SocialPath helped LA CAJA - Aseguradora Argentina of the Generali Group - to digitize its Mediation and Judgment process.

With this process implemented in Athento and working 100% digitally, the insurer has achieved:

  • Reduce case referral from 3 days to 10 minutes
  • Reduction of task execution time by more than 90%
  • 0 impressions
  • 100% digital monitoring of the case
  • More control over cases and pending tasks

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