COMUNICATION OMNICHANNERL AND CX

SocialPath
02 jun

COMUNICATION OMNICHANNERL AND CX

Did you know that

  • 90% is the customer retention rate in omnichannel companies vs. companies that use only one communication channel with their customers
  • Companies that work hard to improve their CX strategy increase their revenue
Participate in this virtual round table where we will talk about how to respond to the omnichannel communication demands of your customers and how to create dynamic experiences that allow you to differentiate yourself from your competition, without losing sight of the regulation and integration requirements of your systems.
With the special presence of San Cristóbal Seguros who will share their experience with the market leading Customer Communication Management solution and Hugo Brunnetta will talk to us about the trends of the Latin market in communication issues.
We hope you can join us.

Schedule
09:00 am – Ecuador, Peru and Colombia
10:00 am – Chile, Bolivia y Paraguay
11:00 am – Argentina and Uruguay